E-commerce Migration from Shopify to commercetools + Contentful

Location

Global

Industry

Client

A multinational consumer goods company.

Challenge

The scalability of E-commerce activities and platforms has been an important element of the client's business partnerships. Restrictions from the current out-of-the box platform (Shopify) have caused issues with fulfilment, payment processing, and third-party integration limitations.
Clients are forced to create separate instances each time a new fulfilment partner or payment provider is used (it’s led to further inefficiencies such as cost, time, and resources). It hinders operations, scaling, restricts customer data availability, and complicates return management flow.

Solution Highlights

DataArt helped identify that a significant evolution in online payment and operations management was needed. The main goal was to maintain the quality and speed of the website while covering for the existing deficiencies mentioned above.

Ability to scale fast and easily depending on the number of fulfilment partners in different regions.
Ability to handle multiple payment receivers.
Flexibility in adding new features and supporting existing solutions.
Straightforward monetization model without unjustified charges.
Ability to optimize and keep bringing innovation in the long-term perspective.

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