As the future of travel industry moves steadily towards personalization and traveler experience, it remains a challenge for industry players to capture and apply the full value of traveler data in an actionable way across disparate systems. For travel companies to find commercial success in the post-COVID world, old techniques must fall by the wayside in favor of democratized data and inter-departmental collaboration. For travel companies to inject new data into their commercial processes to make informed timely decisions, data must flow freely throughout the organization by breaking down silos. Airline industry is in the forefront of this trend.
During the webinar together with the top industry leaders we will:
- Discuss opportunities and risks associated with breaking data silos inside travel organizations
- Touch on the topic of the application of AI and ML for solving data silos problem
- Review real world examples and brainstorm new use cases of how to benefit from breaking down silos for:
- Advanced real-time dynamic pricing
- Improving customer experience
- Hyper-personalized tailored offering

