Computerworld has published an article featuring insights on ROI for generative AI efforts from Patrick Byrnes, AI consultant for DataArt.
“If you go into Gemini or ChatGPT and ask it something basic, you can get an incredible response right away,” he said. Expecting similar results on a larger scale, “some enterprises did not start small. Right out of the gate, they went with high-impact customer facing efforts.”
“It may even be premature to measure ROI monetarily for genAI. “The value for enterprises today is to practice, to experiment,” said DataArt’s Byrnes. “That is one of the things that people don’t really appreciate. There is a strong learning component to all of this.”
You can read the full article here.
