Managed Support

We take the responsibility for production system maintenance

DataArt provides support and maintenance services for systems already in production. Clients that subscribe to the support services gain access to experts with first-hand knowledge of their systems and benefit from increased reliability of business-critical applications and guaranteed reaction time.

DataArt offers a variety of subscription-based support options:

  • Ad Hoc Support
    The best choice for clients who need to post ongoing updates to their websites, apply patches, or perform operating system maintenance
  • On-going Enhancements
    Ideal for bug fixing and adding new features to an existing application, with expected monthly workload of 20 -120 hours
  • Emergency Team
    Our 24x7 IT support team ensures uninterrupted availability of the client’s business-critical applications

By using DataArt’s support services, our clients significantly reduce the cost of application ownership and keep their applications’ functionality up to date while focusing on their core business.

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