Managed Support

We take the responsibility for production system maintenance

DataArt takes the responsibility for post-implementation support and maintenance of custom solutions delivered to our clients. Clients that subscribe to the support services gain the advantage of having access to experts with first-hand knowledge of their systems, increased reliability for business-critical applications and a guaranteed reaction time.

DataArt offers a variety of subscription-based support options:

  • Ad Hoc Support
    The best choice for clients who need to post ongoing updates to their websites, apply patches or maintain an operating system
  • On-going Enhancements
    Ideal for big fixing and adding new features to an existing application, with the expected amount of work between 20 and 120 hours per month
  • Emergency Team
    Rely on our IT support team 24x7 to ensure uninterrupted availability of your business-critical applications

By leveraging post-implementation support services by DataArt, our clients greatly reduce the cost of application ownership and keep application functionality up to date while focusing on their core business.

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