9 June 2016
Patient Engagement Innovation Panel Discussion Hosted by DataArt
A recent Patient Engagement Innovation panel discussion hosted by DataArt on June 9th, 2016 at the Harvard Club of New York City, brought together over 80 healthcare industry professionals and top technology executives from major hospitals and healthtech companies in an enticing dialogue about patient engagement innovation.
Dan Piekarz, Vice President & Partner, Healthcare & Life Sciences, DataArt moderated the discussion and was joined by Chaim Indig, Chief Executive Officer, Phreesia, Barry Goetz, Director of Clinical Informatics, Population Health and Ambulatory Care, Northwell Health, Ashish Atreja, Chief Technology Innovation and Engagement Officer, Department of Medicine, Mount Sinai Health System, Mony Weschler, Chief Technology & Innovation Strategist, Montefiore Medical Center and John Donohue, Associate Chief Information Officer, University of PA Health System.
Panel Discussion Highlights
The panelists discussed the concept of patient engagement, the scope of its current implementation in various health systems and the dynamics of its future development. They outlined various factors that play a role in how successful patient engagement initiatives will be including: accurate patient segmentation, identifying corresponding patient touch points and creating relevant experiences at those points. Acquiring relevant skills to embrace emerging technologies, including ability to analyze big data and development of qualifications to provide remote care.
Opinions were shared about the challenges in patient engagement and ways to overcome them. Reluctance of health systems to share vital research about effectiveness of particular engagement technologies was acknowledged as an important barrier, yet the panelists agreed to make an effort to change this going forward.
Various cultural shifts are necessary to embrace patient engagement on a large scale. One is transforming the role of healthcare systems from acute care reactive model to that of a partner in health management. Another is promoting a culture of technological innovation, which requires a shift in focus from building IT legacies to an iterative approach to innovation where only some of the endeavors will turn into successful services.
Panelists discussed many other issues around patient engagement, including what constitutes a balanced patient engagement mix of human and technology components and the extent to which patient engagement can be automated.
DataArt is a global network of technology consulting and software services firms that create end-to-end solutions, from concept and strategy, to design, implementation and support.
We help global clients in the finance, travel & hospitality, healthcare & life sciences, media, telecom, and IoT sectors achieve important business outcomes. Rooted in deep domain knowledge and technology expertise, DataArt designs new products, modernizes enterprise systems and provides managed services delivered by outstanding development teams in the U.S., UK, Central and Eastern Europe, and Latin America.
As a recognized leader in business and technology services, DataArt has earned the trust of some of the worldâ€™s leading brands and most discerning clients, including Nasdaq, S&P, Coller Capital, BankingUp, Ocado, artnet, Betfair, Skyscanner, Collette Vacations, Booker and Charles River Laboratories.