8 June 2017
Building Sets for Virtual Assistants
German magazine for business technology com! professional quotes Sergey Bludov, SVP, Media & Entertainment, DataArt in the overview of expert opinions on chatbot technology.
“Chatbots are very diverse and to try and build a chatbot from scratch might be extremely time consuming and ultimately expensive. Frameworks save a lot of hassle. There is a variety of open frameworks available to developers that help to create a chatbot quickly and with minimal cost, as long as the tasks are rather general. To create an exceptional experience, I would advise companies to look into more specialized APIs and AI learning techniques devoted to the company’s industry and to customize the chatbot behavior based on the audience’s feedback.”
View original article here.