Tour Operator Software Development
Business Automation Custom Solutions for Tour Operators
Tour management software is a line-of-business system for tour operators; it helps to manage suppliers and inventory, combine individual products into packages, make bookings, collect payments, etc.
One of the challenges a tour operator faces when looking for a tour management system is a choice between buying a product and building a proprietary solution. Small companies with fairly standard business processes mostly use off-the-shelf products available on the market. Mid-size and large operators tend to build custom solutions tailored to their way of doing business, which is tightly integrated with the rest of the corporate IT infrastructure.
The latter companies need to build an in-house development team with a deep understanding of the tour operation business and serious domain knowledge. DataArt helps such companies to shorten time-to-market and reduce implementation costs by augmenting in-house IT division with an offshore team of developers experienced in online travel & hospitality sector.
DataArt can assist clients in building a custom tour management system which would automate the entire operational workflow, including:
- Contracts with service providers
- Messaging (quotations, availability requests, passenger lists, rooming lists, etc.)
- Product descriptions
- Destination guides
- Printing materials
- Media & rich content
- Pricing (rate) rules
- Cancellation policies
- Airline tickets
- Sight-seeing tours
- Tour packages
- Consumer shopping interface
- Travel agent POS
- Invoices, payments & refunds
- Allocating and releasing inventory
- GDS integration (Sabre, Amadeus)