Zesty Partners With DataArt to Enhance Patient Experience

DataArt, a technology consulting firm that creates end-to-end solutions, has been selected by Zesty, the UK’s market leading consumer healthcare platform connecting patients with healthcare practices, to help provide a wide range of improved functionalities across Zesty’s online and mobile products, aimed at enhancing the end-to-end patient experience.

Zesty is expanding rapidly across the UK and currently works with 3500+ private doctors, physiotherapists, osteopaths, chiropractors and podiatrists, in addition to private and NHS dentists. As Zesty expands its geographical footprint and the number and type of healthcare practices it works with, the newfound scale and rapid growth has created opportunities for improvement across a wide range of online and mobile technology platforms.

The services DataArt have been improving include -

  • Customer-facing website: frontend, backend development and testing
  • Zesty API and Authentication: development and testing
  • Zesty Widget: enables patients to book appointments from practices’ websites

"With DataArt's help and expertise, we are regularly releasing updates to our online and mobile services in order to further assist patients in finding the most suitable healthcare provider near them," said James Balmain, CEO of Zesty. "Our technology enables users to book an appointment across many platforms, whether it is on a practice's website, partner website, zesty.co.uk or via a patient’s smartphone in less than 60 seconds."

The Zesty platform allows patients to find local healthcare providers and compare doctors and services using real, crowd sourced reviews from its users, as well as to book confirmed appointments within 60 seconds. Clinicians can also open up cancelled appointment slots in real time, providing more opportunities for patients to book appointments, all in a sleek, easy-to-use online system.

"Our experience in the life sciences sector coupled with knowledge of the latest technologies, allows us to provide Zesty with top notch solutions in the healthcare space," said Roman Chernyshev, Vice President of Engineering at DataArt. "As the software and applications continue to advance, it is crucial to be on top of the latest innovations, and make sure the user experience for each interaction is the best it can be."

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