Building Sets for Virtual Assistants

Web & Mobile Developer, a German programming journal, speaks with Sergey Bludov, SVP of Media & Entertainment at DataArt, about his experience in developing chatbots.

There’re quite a few open frameworks available to developers that allow one to create a chatbot quickly and with minimal cost, as long as the tasks are rather general. But in that case you won’t create an exceptional experience”, says Sergey Bludov from DataArt. He further mentions that you have to look for sector-specific APIs and solutions, that allow machine learning, if you face non-standard challenges. “Furthermore it is important to customize the chatbot behavior based on the audience’s feedback”.

View original article here (subscription required).

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