Vacancies: Armenia

Salesforce Admin, Online Education Platform

Position Overview

We are looking for a Certified Salesforce Admin to work in a dynamic team building an online education platform for a US-based client.

The specialist will be responsible for the general support, maintenance, and operation of Salesforce for the client’s products. The specialist will also assist with user training, documentation, and cross-functional teamwork to align the different departments for seamless integration with Salesforce.

ABOUT DATAART

Responsibilities

  • Perform Salesforce database administrator tasks, including creating and maintaining workflows, custom fields, reports, dashboard design, and data flow management
  • Update and maintain Salesforce documentation
  • Design and document views, processes, fields, notifications, reports, custom objects, page layouts, and workflows for specific departments
  • Test and implement a new Salesforce app
  • Provide daily support for end-users, including implementation, user adoption, system configuration and maintenance, formulas, testing, data integrity, backups, and others as identified
  • Manage and maintain relevant third-party integrations including Campaign Monitor, Eventbrite, SurveyGizmo, etc.
  • Design and maintain user roles, profiles, security settings, access levels, hierarchies, etc.
  • Utilize analytical skills to respond to requested additions/changes and identify customizations appropriately
  • Identify operational risks and areas for improvement; prioritizes, design, and facilitate the successful implementation of new processes
  • Manage data import, deduplication, and database cleanup to ensure data accuracy

Required Skills and Experience

  • At least a year of experience in administering Salesforce.com or equivalent (workflows, page layouts, training, customizations, dashboards, record types, custom objects, validations, profiles, roles)
  • Experience in integrating third-party apps with Salesforce, Data Loader, Process Builder, Marketing Automation; technical expertise would be a plus
  • Ability to manage multiple projects at the same time in a rapidly changing environment
  • Spoken English

Nice to have

  • Experience with relational databases and related concepts such as MySQL, Microsoft SQL Server, or Oracle
  • APEX code or SQL queries

Please send your CV and cover letter

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of bias including age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. DataArt is committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. Our commitment to promoting equal opportunities and creating the workplace free of harassment and discrimination is supported by the implementation of respective policies and controls, provides an appropriate environment to encourage good performance and conduct at all its working locations, at all times.

Join Us

Why DataArt?

  • People first

    • Commitment to people is by far the highest value for DataArt
    • 99% of Glassdoor reviewers would recommend DataArt to a friend as a place to work
    • DataArt offers a rare work/life balance (Glassdoor work/life balance rating of 4.7)
    • DataArt invests in long-term relationships with its employees
  • Flexibility

    • Minimum bureaucracy
    • Flexible work schedule
    • Well-organized system of administrative services
    • Flat, decentralized structure
    • There are very few strict rules within DataArt
    • While our values do not change, rules and policies are subject to discussion and change in response to changing context and circumstances
  • Expertise

    • Highly qualified professionals
    • Supportive learning environment
  • Trust

    • We don't believe in control or surveillance
    • We avoid micromanagement
    • Clear, universal rules and policies
    • Open and accessible management
More About DataArt Values and Benefits

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