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Offshore Outsourcing Best Practicesoutsourcing@dataart.com
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Visiting St Petersburg, Russia
DataArt takes particular pride in making our clients feel welcome and comfortable in their contact with us. We have always been sensitive to the special demands associated with operating offshore, and are constantly looking for ways to extend the range and convenience of services we offer. We make every effort to accommodate the individual needs of each and every client.
- DataArt provides 24-hour e-mail and telephone support services with English-speaking operators
- For the convenience of American customers, we have dedicated phone lines from New York direct to DataArt production offices
- For clients wishing to visit St Petersburg, Russia we are happy to offer visa support and arrange for somebody to meet them on arrival, as well as guidance in selecting hotels and making reservations. A cultural program can be arranged on request, and for the convenience of our guests, mobile phones with local network connections are provided. Those who have visited once have usually arranged for a return visit!
- By arrangement, any project employee can go to meet the client in person
- Our teleconferencing facilities allow any number of people working on the project to take part in discussions
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