What Constitutes a Successful Project?

Global Services magazine published the second article in the series of expert opinion stories by DataArt executives. Denis Margolin, Vice President of Mobile Solutions at DataArt, takes a look at different metrics which help determine whether an IT outsourcing project was successfully implemented from two key perspectives, that of a client and a vendor.

“There is a well developed theory for evaluating project outcomes based on two sets of metrics, each of them important: one targets the project as a process, another targets deliverables. More specifically, we ask the following questions when evaluating a project as a process: was it done on time, was it done on budget and did it meet quality requirements. With deliverables, we need to see if the end-users use the software, and whether it benefits personal and/or organizational efficiency.”

(Original article)