Custom Software Development Services

Secrets of DataArt's employee of the week: A Wolf in Sheep's Clothing or How I Became a Were-Tester

The votes are in and Gregory Burmistrov has won best employee of the week. Want to know how he got accustomed to the project content? Curious what it takes to become the senior? Pondering what swapping roles means for everyone? You’ll find the answer to these questions and more in the interview with Gregory: A Wolf in Sheep's Clothing or How I became a Were-Tester.

Millennium Care Project Successfully Finished

DataArt has successfully finished a software project for Millennium Care Inc., a leading provider of technical support and customer care solutions. DataArt developed an Admin Module for I-CareTM (Incident Care), service chain automation application software for both technical support and contact centers.

The Admin Module gives administrators a convenient web-based user interface to work with all of the system entities and relationships. It's also worth mentioning the flexible permission control, the ability to postpone any change for later approval, and the ability to undo already implemented changes.

Once more the DataArt specialists have shown excellent skill in working with the software developed by another company. The challenge was gaining an understanding for the complex database backend. The desired project development results were achieved once again with the proven system of weekly reviews and conference calls with the client.

"I have had an opportunity to sit with clients as we demo our new Admin Module, and I am pleased to report it is being received very well. This important project was critical to our cost avoidance and revenue generating strategy, and although our requirements were not sound upon kick-off, the result came in better than anticipated thanks to the collaboration between the DataArt and MCare technology teams."

- Michael Hilmer, Millennium Care Inc., President & CEO.

DataArt can share its knowledge with clients on how to produce higher benefits when outsourcing offshore.

During the August 26 conference at the DataArt's Head Office in New York, Mr. Sergey Guskov, a renowned expert in corporate strategy and co- founder of a non-profit association Russian Digital Alliance, presented his well-known research work "RDA Economic Model of Offshore Relationships." The research examines the specifics of projects that point to a better development process offshore. In particular, Mr. Guskov commented "Projects with a higher need for coordination inside the team will produce higher benefits when taken offshore."

We at DataArt are confident that the knowledge of such peculiarities will greately promote the choice of offshore versus onshore outsourcing for different types of projects.

DataArt takes up the Olympic torch

DataArt is aiming for gold with a new project in Greece. Some of DataArt's freshest talent is working on the project, and our young developers are proving themselves to be fine professionals.

This first step into the Greek market further expands DataArt's growing worldwide experience; understanding the important role of local culture in international business allows us to deal more effectively with the standards and expectations of clients around the globe.

Second internet channel enhances service

How can the success of projects be better guaranteed? This thought is always driving DataArt to advance its services. The launch of a second high-speed internet channel from an alternate provider is the latest safety enhancement. This guarantees DataArt with a secure and reliable 10 mb/s internet connection without hold-ups and allows independence from a certain ISP.

As reliability and high availability increases, deployment safety confidence does as well.