Managed Support

We Take the Responsibility for Production System Maintenance

DataArt takes the responsibility for post-implementation support and maintenance of custom solutions delivered to our clients. Clients that subscribe to the support services gain the advantage of having access to experts with first-hand knowledge of their systems, increased reliability for business-critical applications and a guaranteed reaction time.

DataArt offers a variety of subscription-based support options:

  • Ad Hoc Support

    The best choice for clients who need to post ongoing updates to their websites, apply patches or maintain an operating system
  • On-going Enhancements

    Ideal for big fixing and adding new features to an existing application, with the expected amount of work between 20 and 120 hours per month
  • Emergency Team

    Rely on our IT support team 24x7 to ensure uninterrupted availability of your business-critical applications

By leveraging post-implementation support services by DataArt, our clients greatly reduce the cost of application ownership and keep application functionality up to date while focusing on their core business.

Contact us today to learn more.

See also: