Transparency

Surprises are for birthday parties. In the business of software development, clients need to know exactly what is happening, when and where

  • Most of the work we do takes place remotely, so we double up on communications. The key principles of our delivery process are open information flow and direct, proactive discussion of risks
  • Daylight is the best disinfectant: the best way to mitigate project risks is to bring them into the open, discuss and take action together with the client. If something can go wrong - it will unless you talk about it ahead of time and act quickly. We would rather lose a potential deal because we honestly discussed the risks upfront rather than mislead a client and fail a project
  • Clients have a direct communication link to every member of the team, regardless of his/her role, seniority or location, and have real time access to all project documentation, code or reports produced by us