Online Travel Industry Takes the Outsourcing Route

By Imrana Khan

Global Services magazine turned to DataArt to discuss the successful launch of a new technology practice at the company, online travel solutions. The article outlines the demands of the industry and the challenges it poses for the vendors, as it requires an in-depth knowledge of the market’s specific needs and intricacies. “Providing technology and development services to an industry like online travel is very different from serving other verticals like banking, financial services, or manufacturing. The online travel industry is very dynamic in its demand cycles, the technology platform is the core backbone of the business, and the pace at which new and emerging technologies are assimilated is high. Vendors such as DataArt are forced to operate at the cutting edge of business, R&D, and technology delivered within the global sourcing model.”