April 22, 2005DataArt hosted the second annual Global Leadership Forum with participation of the leading U.S. outsourcing experts. Representatives of Unisys, Outsourcing Institute and Media First shared their views on the latest trends in global sourcing.
The highlights of the event were presentations by Oliver Houck of Outsourcing Institute on e-Sourcing Capability Model for Service Providers (eSCM-SP) and Michael Zavileysky, COO of DataArt on client demands from outsourcing vendors. Mr. Houck reviewed existing models and standards of certification, and pointed that eSCM addresses the entire sourcing process and provides a new method to appraise capabilities and guidance for improvement in IT-enabled sourcing services. Additionally, Judy Arteche-Carr, Executive Director of Global Outsourcing and Infrastructure Services at Unisys reviewed best practices in BPO/BPT while Loretta Prencipe, Director of Media First and a member of DataArt's advisory board, noted the growing interest to Russian outsourcing in the Western media. Julia Zavyleyskaya announced the launch of RusWIT, the Russian chapter of WorldWIT.org.
"Russian outsourcing should not repeat the path of India" stated Michael Zavileysky, DataArt's COO. "Russian providers should continue on their own path: they are ideal for solving complex problems and it has always been our strong selling point."
